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GraminWiFi.com Refund Policy
1. General Information
At GraminWiFi.com, we strive to ensure customer satisfaction with our WiFi devices and internet data services. If you are not entirely satisfied with your purchase, we’re here to help.
2. Refund Eligibility
a. Devices:
Devices must be returned within 30 days of the purchase date.
Devices must be in their original condition, unused, and in the original packaging.
A valid proof of purchase is required for all returns.
b. Internet Data:
Refunds for internet data will be considered on a case-by-case basis.
Requests must be made within 7 days of the data activation date.
Unused data will be eligible for a refund or credit.
3. Non-Refundable Items
Devices or data services purchased on sale or with a discount are non-refundable.
Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
4. Return Process for Devices
Contact our customer service team at support@graminwifi.com to initiate a return.
Once your return request is approved, you will receive instructions on how to return the item.
Customers are responsible for return shipping costs.
Upon receipt of the returned device, we will inspect it and notify you of the status of your refund.
5. Refund Process for Internet Data
Contact our customer service team at support@graminwifi.com with your refund request.
Provide details such as your account information, the reason for the refund, and proof of purchase.
Our team will review your request and, if approved, process the refund within 7-10 business days.
6. Refund Method
Refunds will be processed to the original method of payment.
Please allow up to 10 business days for the refund to appear in your account.
7. Contact Us
If you have any questions about our refund policy, please contact us at:
Email: support@graminwifi.com
Phone: +91 9547443406
Address: Vill-Bholagoria, PO-Panrui, Dist-Birbhum, PIN-731121 WB India
8. Policy Changes
GraminWiFi.com reserves the right to modify this refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

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